Forum Guide

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How To Use The SDWR Forum

[/vc_column_text][vc_tabs][vc_tab title=”Register” tab_id=”1415397330-1-82″][vc_column_text]To register for the forum, select the register option on the forum page. This will take you to a screen where you will be fill out credential information. From there, you will receive an email with a link to verify that you’re a real person. 

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How To Post- Topic and Description

When you click into a category you will notice discussions are based on questions asked by forum users just like you. When you post a question/topic/idea or are looking to post one there are two parts to fill out. First, the topic which is the bold title top section. Then, under it is the elaboration and description of the user’s needs, thoughts or inquiry.

View sample below:



How To Post On The Forum


To post a question/topic, simply click the forum option in the menu. Scroll to the title “Create A Topic” (Remember you must be logged in to see this option) Then type in the Topic or Title to your question. Then, enter the details or an elaboration to your question (this is optional). You may also attach an file to the question this is under the “Attachment” option. This will add in your images or documents as a link viewable by other users. Finally, choose a category so that it is organized with like-minded topics. Then simply click the “Add Question” Button.

***Once posted, your question will be moderated by SDWR staff and then open for users to comment***

View Sample Question Form Below:

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What Is A Category?

A category is a way of organizing topics and questions. You can browse categories to find and start discussions about things you’re interested in.

Can Everyone See All Categories?

Some categories are private because they contain information for SDWR clients, staff, or volunteers. If you are a client who would like to be on the Private Client category please click the button below.

Can I Follow A Category?

Yes. You can choose to be notified of specific category updates via email. To do this, click on the forum page in the menu. Scroll down to categories and select follow or unfollow.

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How To Do A Password Reset?

If you have trouble logging in and need to reset a password follow these easy steps to redeem your new password.

  1. Click on Forum in Menu Bar
  2. Go To Login Box
  3. Select “Go To WP login page”
    1. You can also click this link.
  4. Select “Lost Password”
  5. Enter information
  6. Check Your Email And Follow The Link

Additional Password Support

If the above process does not work or you do not remember your email or username. Go to the contact us page of the site and request a new password by filling out the form. Please include as much information about your account as possible.

**ONLY DO THIS STEP IF YOU HAVE AN ERROR IN THE AUTOMATED PASSWORD RESET***[/vc_column_text][/vc_tab][vc_tab title=”Client Forum” tab_id=”1415397480221-4-1″][vc_column_text]

Join The Private Client Forum

To protect the identity of our clients and our company policies/documents, we have a privately hosted forum only accessible to individuals that we distinguish as clients in our system. To join this forum please fill out a client forum request contact form and a moderator will add you to an account within 24 hours.

**Remember that although this forum is private, you are still solely responsible for any personal information that you disclose to our online community. Please use your own discretion.

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The Dashboard Of Our Forum

When you are logged into the SDWR forum, there is an option of the top right section of the screen to go to the “Dashboard”. This is where you can customize your profile information, change your password, and view recent activity.

SDWR Clients

If you are an SDWR client, you have an option for post on the Dashboard side. This is not a post to the forum but instead an opportunity to write a blog post for the Diabetes Alert Dog website. If you wish to write a comment on the forum or post a question please only do this from the forum section of the menu bar or else your comment will not be seen on the forum.

Post Vs. Topic

In our forum, a post refers to a blog article and testimony for the website. A topic refers to a question or comment on the actual discussion board. Is you wish to write on the forum click the button below.

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